Crisis Support

1800RESPECT                                             1800 737 732

Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.

Self isolation and COVID-19
For some people, home is not the safest place. Self isolation and increased stress during COVID-19 will likely see an increase in domestic violence incidents. Research has found that there is often a spike in violence against women during disasters, which have similar features to the current COVID crisis. During self isolation people will find themselves at home with an abusive partner, and without access to their usual support. There are a number of things you can do to try and keep safe. It’s also important for people to keep in touch with their friends or family members who may be in an unsafe position. 1800RESPECT has highly trained and qualified counsellors available 24 hours a day, 7 days a week, via phone and webchat.

24h Domestic Violence Crisis Line          1800 800 098

Aboriginal Family Support Services         (08) 8205 1500

Crisis accommodation for children and young people.

Aboriginal Legal Rights Movement         (08) 8113 3777

Legal advice (civil law, criminal law, child protection, domestic violence), and financial counselling.

Aboriginal Sobriety Group                         (08) 8223 4204

Supported transitional and crisis accommodation. Transporting individuals who are vulnerable, under the influence of alcohol and other drugs, and at risk of harm or being involved in anti-social behaviour, minimising the contact with the justice system. Drug and alcohol interventions.

ac.care                                                            1300 222 273

Specialist homelessness service, crisis accommodation & financial counselling.

Anglicare SA                                                 (08) 8305 9200

Emergency Assistance: responding to practical needs and providing relief through the provision of food, clothing, pharmacy vouchers (for needed medication), shoe vouchers for children, blankets and other linen. Financial Counselling.  Suicide support.

Backpacks 4 SA Kids                                   0414 490 003

Backpacks provided containing age appropriate emergency clothing, toiletries and other necessary supplies (such as nappies, bottles and cuddle toys) for children aged 0-16 years who are taken into care as a result of neglect or abuse, or who need to quickly leave their homes due to family violence, or who are experiencing homelessness. Home Starter Packs to support families who are starting again after being affected by domestic violence. Anchor packs for young people aged 12-25 years experiencing primary or secondary homelessness (broadly speaking sleeping rough or having only temporary, unsafe or unsuitable accommodation such as sleeping on friends’ couches).

Beyond Blue                                                 1300 22 4636

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Call 24 hours / 7 days a week or Chat online 1pm – 12am / 7 days a week

Break the Cycle of Domestic Abuse         1800 800 098

A national 24-hour online and telephone service offering counselling and support to anyone experiencing domestic and family violence and/or sexual assault.

For information translated into 25 different languages CLICK HERE

Centacare                                                      (08) 8215 6700

Supported accommodation for young women aged up to 25 years who are pregnant or parenting and are homeless or at risk of homelessness. Supports for women and children who are experiencing domestic violence. Another service that  increases parenting capacity, builds healthy relationships between parents and their children, and provides safe family environments. Early intervention, outreach, post-crisis and wait-list support to young people aged 15-25 years who are homeless or at risk of homelessness. Youth homelessness service.

Community Legal Centres 

Free legal advice, assistance and referral to community members who might otherwise not get the help the deserve.

Domestic Violence Crisis Line                 1800 800 098

Supports women and their children who are experiencing domestic and family violence. Helping people find safety and support during and after experiencing abuse.

Domestic Violence Disclosure Scheme  131 444

South Australia’s Domestic Violence Disclosure Scheme (DVDS) provides an avenue for a person who may be at risk of domestic violence to get information about their partner or former partner, to help make decisions about their safety and the future of the relationship. A request for information can be made by either the person who is feeling unsafe in their relationship, or a person concerned about the welfare of someone they know.

Drug and Alcohol Services SA                   1300 13 1340

The Alcohol and Drug Information Service (ADIS) is a confidential telephone counselling, information and referral service for the general public, concerned family and friends, students and health professionals. Call 8.30 am to 10.00 pm every day.

Family Advocacy & Support Service       (08) 8111 5300

Provides duty lawyer and social support services to people with family law matters who have been affected by family violence. The Legal Services Commission of SA also has duty lawyers at the Family Law Courts able to assist in matters where the person is not affected by family violence.

Griefline                                                       1300 845 745

Griefline has been supporting Australians in their grief for over 30 years. We provide space to be heard, without judgement or labels, and offer you hope and healing after loss.

Our compassionate telephone counsellors are available 7 days a week, 365 days a year. It’s free to call and you can call as many times as you need to. 6am to midnight (AEST)

Griefline is available nationally inclusive of remote, regional and rural communities, in addition to all metropolitan regions, Australia wide.

In addition to our helpline, our website offers grief and loss information and support resources, including online forums and wellbeing practices, and the opportunity to connect through our weekly check-in call service.

Heart & Soul Group

A growing number of people in our community are in need of food assistance, arising from a range of often complicated circumstances. Through partnerships with major supermarkets, corporate and independent donors plus sponsors, Heart & Soul Group collects fresh food and pantry items to redistribute at free food markets held in various locations.

Homeless Connect SA                                1800 003 308

Uniting Communities and HYPA have joined forces to form Homeless Connect SA, a 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral into homelessness services.

Kids Helpline                                               1800 55 1800

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason.

Legal Services Commission (SA)              1300 366 424

Free legal advice and minor assistance through its telephone advice line and face-to-face appointments. Specialist advice can also be provided on Centrelink, migration and child support matters. When services beyond advice and minor assistance are required (e.g. representation at court), legal aid is available for eligible people on matters specified under the Commission’s guidelines.

Lifeline                                                            13 11 14

Lifeline provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments. Confidential crisis support is now available via phone, text, or online chat. Anyone across Australia who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis can contact Lifeline. Regardless of age, gender, ethnicity, religion, or sexual orientation, our trained Crisis Supporters are ready to listen without passing judgement and to provide support and referrals.

Lived Experience Telephone Support Service   1800 013 755

A caring voice over the phone for support with mental health conditions between 5pm-11:30pm, 365 days a year.
People with mental health issues – as well as their carers, family and friends – can access a unique after-hours telephone help line. The LETSS support workers will provide non-clinical mental health support which helps people in times of distress, offers an alternative to attending emergency departments, and assists with access to appropriate in-hours services provided by state, Commonwealth or non-governmental organisations.

Lutheran Care                                                 (08) 8269 9333

Support through financial crisis. Support to families, couples and singles who are homeless or at risk of homelessness.

Mental Health Triage Service                       13 14 65

The SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week. This service can provide advice and information in a mental health emergency or crisis situation and is staffed by mental health clinicians. They will assess and refer to acute response teams where appropriate.

MarionLIFE                                                     (08) 8277 0304

Emergency relief service providing food and food vouchers, toiletries, blankets, clothing support and some bill assistance. Financial counselling.

Mensline Australia                                            1300 78 99 78

A telephone and online counselling service offering support for men anytime. Advice and support on relationships, being a father, mental health difficulties, and family violence.

Men’s Referral Service                                     1300 766 491

Work with men who use family violence, and the sector that supports them to change their abusive and violent behaviour.

National Debt Helpline                                    1800 007 007

You might feel overwhelmed, but you have options and there are steps you can take yourself. But if you feel you need a bit more guidance or need help quickly, simply call us or Live Chat. Weekdays 9.30am to 4.30pm.

Whatever your financial difficulty, whether it’s the mortgage, the credit card, the gas bill or something else, we have the answers. Work out what you can afford, how to negotiate payment plans, what debts to prioritise, and much more. Manage your debts and get back on track.

Puddle Jumpers                                                08 7071 5270

Committed to responding to the social development needs of society’s most vulnerable children and young people. Providing opportunities and support for children and families at risk through holidays and recreational activities designed to promote personal, social and cultural growth and development.

QLife                                                                    1800 184 527

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. 3pm to midnight, every day.

Regional Access                                                1300 032 186

Free professional counselling for regional South Australia. Regional Access offers free professional telephone and online counselling 24 hours a day, seven days a week for people 15 years and older living or working in regional South Australia. Call or Live Chat.

Professionally trained counsellors will listen and help you to develop strategies to manage what is causing you to feel stressed or overwhelmed. We can help with:

Anger management
Anxiety
Financial worries
Grief and loss
Hopelessness
Isolation and loneliness
Low self-esteem
Relationship issues and family problems
Sadness
Short-term depression
Stress
Wellbeing
Work stress

Relationships Australia (SA)                          1300 364 277

Community Care Coordination Services for Older People Impacted by the COVID-19 Pandemic supports those experiencing social isolation, loneliness & heightened mental health concerns. Family and Domestic Violence support services. The Family Mental Health Support Service (FMHSS) provides innovative and flexible early intervention support services to enhance the wellbeing of children and young people. Gambling help service. Counselling for victims of crime.

SA Brothers Inc

A Not for Profit Association, dedicated to reducing the stigma that surrounds men’s health by creating an open, non -judgmental platform, providing support to all those in need. Focus is on preventing men’s suicide. They actively encourage positive outlooks and behaviors and create a bond between mates. The S.A Brothers Team has been able to use mate ship, life experience and understanding to change future outlooks and bought many members back from the edge.

Safe Kennels DV Project                               1300 477 722

Helping pets and people in family violence situations, providing emergency accommodation for pets.

SA Government List of Homelessness Service Providers

Many of these organisations offer a range of community support and information services in addition to the specific homelessness programs.

SA Health – Stop Elder Abuse                     1800 372 310

Every year, approximately 5% of older people will experience some form of mistreatment, abuse, neglect, by someone known and trusted to them. For every reported case, another five cases remain hidden and unreported.

Know the signs. Speak up and help stop elder abuse. South Australian Abuse Prevention Phone Line – Monday to Friday 9.00am – 5.00pm.

Sonder (after hours)                                    (08) 8209 0700

Walk-In After-Hours Mental Health Service available Thursdays, Fridays, Saturdays and Mondays from
5 pm – 10 pm.

People (aged 16 years and over) requiring support for their mental health outside of regular business hours can see a trained mental health clinician or a peer support worker with a lived experience of mental health, for free. Our Walk-in Mental Health Service is designed for people who want more support than a phone support line can offer, but who do not require admission to hospital – filling the gap between these two types of support. At our service, you can speak to someone confidentially about what is going on for you right now, get referrals and information about other services that can help, and take home some strategies for dealing with any short-term distress or situational crisis. Address 2 Peachey Road, Kaurna Country, Edinburgh North, South Australia 5112.

Suicide Callback Service                              1300 659 467

Need to talk to someone?
Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

Thirilli 

Thirrili Ltd is a not-for-profit organisation that aims to contribute to the broader social wellbeing of Aboriginal and Torres Strait Islander people by reducing the high rates of suicide. It does this by providing social support, practical assistance and advocacy support to affected individuals and families, family and community resilience and social wellbeing, and contributing to addressing the social disadvantage needs of Aboriginal and Torres Strait Islander people and communities.

Toward Home                                                 1800 809 273

Toward Home homelessness services officially launched in the Adelaide City and Southern regions on 1 July 2021.

Experienced providers including Aboriginal Community Services, Baptist Care SA, Lutheran Care, Mission Australia, Sonder and The Salvation Army are working together to provide shelter and support for people experiencing or at risk of homelessness.

Guided by our mission to end homelessness, a range of services are available to help prevent, divert and resolve homelessness, with the aim of shifting care from crisis management to early intervention.

While we aim to prevent and reduce homelessness in the long-term, crisis accommodation remains integral and will include options for South Australians experiencing homelessness close to their local support network.

Specialist responses for housing and homelessness support are offered by Toward Home providers, with the following organisations responsible for each service component:

– Prevent: Mission Australia

– Divert: Lutheran Care

– Resolve: The Salvation Army and Baptist Care SA

– Home Wardli-ana: Aboriginal Community Services and Baptist Care SA

People or families experiencing or at risk of homelessness, can connect with Toward Home services by calling 1800 809 273, visiting WestCare Centre (11-19 Millers Court, Adelaide), Hutt St Centre (258 Hutt Street, Adelaide) or visiting one of our Alliance partner sites.

Uniting Communities                                   1800 615 677

Support for children and young people who may require ongoing out-of-home care, or accommodation while they are working through challenges at home. Mental health counselling. Homelessness support. Legal support with a range of legal matters. Financial support services.

Uniting Country SA                                       1300 067 777

Provides services to families, single adults and children, who are experiencing difficulties such as domestic violence, disability and mental health issues, financial distress, homelessness, and family breakdown in country SA.

Women’s Information Service                     (08) 8303 0590

Provides information to South Australian women online, over the phone and in person. Family Court support. Financial counselling. Domestic violence support.

Women’s Legal Service SA                             (08) 8231 8929

Provide legal services to benefit women in South Australia. Case manage women who do not meet the Legal Services Commission eligibility criteria and cannot afford private legal services. Priority is given to Aboriginal and Torres Strait Islander women; CALD women; rural, regional, and remote women; women experiencing family violence, women living with disabilities and women with children.

Yarrow Place Rape and Sexual Assault Service  1800 817 421

Yarrow Place Rape and Sexual Assault Service is a service for anyone who has been sexually assaulted. Yarrow Place is part of the Youth Women’s Safety and Wellbeing Division of the Women’s and Children’s Health Network. Yarrow Place provides free and confidential service for people aged 16 years and over at the time of the sexual assault.

Services include 24 Hour Crisis Response Service for recent sexual assault—this includes support from a social worker, medical care by a doctor or nurse, and collection of forensic evidence for people who are considering legal action.

Zahra Foundation                                        (08) 8352 1889

A South Australian based charity supporting women and children affected by domestic and family violence. Financial counselling service for women experiencing financial hardship as a result of domestic violence. Empowerment programs.